MMS
Can a transfer be processed on MMS?
No, a transfer can not be processed on MMS. It must originate with a transfer card in the home Aerie being sent to the transferring Aerie and then forwarded back to the home Aerie. At that point the completion may be done by sending an e-mail to membershiprecording@foe.com, with the member's name, GA number (if you have), the Aerie number transferring to and the Aerie number transferring from.
Is the MMS Mandatory?
Not at this time but the mandatory deadline is 12/01/2008.
How can I get a member back on my roster if I dropped them in error?
If the drop was within the last twenty-four hours, you can go back to the person's member record and change their status back to initiated/re-enrolled. If it has been longer than that, e-mail membershiprecording@foe.com and they will reactivate them for you.
How do I get a member on my roster that has been a member for years and is not listed?
If you have a member that should be on your roster and is not, send an e-mail to membershiprecording@foe.com with the members name, GA number (if you have ), address, birth date and initiation date for a complete search.
How do I get a member on my roster that has been a member for years and is not listed?
If you have a member that should be on your roster and is not, send an e-mail to membershiprecording@foe.com with the members name, GA number (if you have ), address, birth date and initiation date for a complete search.
When is the last day to report each month?
The last reporting day is the last BUSINESS day of each month at midnight eastern standard time.
I hear a sound when I try to bring up a report and nothing happens!
This is a pop-up blocker issue. Try holding Ctrl while clicking the View/Print button for the report. If that doesn't let the report through, all pop-up blockers must be turned off or set to allow from https://mms.foe.com.
I can't get the sign on page to come up.
Make sure that Internet Explorer is the browser being used and that the address to the site was entered in the address line and not any search field. Searches will not be able to find the page.
I've forgotten my password!
Go to the sign on screen, enter your User ID and click the "Forget Password?" button to have it sent to the e-mail address we have on file for that User ID.
How do I add a dual member?
Go to the work with members screen and click the Add Dual Members link. Enter the person's GAID# and follow the next couple of steps to have them entered in as a dual.
Dues receipts are not lining up correctly when printing!
First, click Help -> Documentation -> Printing Dues Receipts, read through that and make sure that the necessary options in MMS and Adobe Reader are configured to print correctly. If they are and the receipts still are not lining up, click the Properties button for the printer on the Adobe Reader print window. Make sure that it is set to print on 8.5x11" paper in landscape mode. (May need to manually set these). Also, if there is an option to rotate 180 degrees, some users have had success with that.
I added members in a batch a while ago, but they still aren't showing up on the roster!
Click Local Membership -> Batch Entry and make sure that the "Report to Grand Aerie button" was clicked for the batch to send them in. They will post into membership the following working day from when that link is clicked.
How do I print a report showing only X (IE - name) and Y (IE - birthday)?
To print custom reports that aren't provided for already under the Reports button, you will need to have Microsoft Excel installed on the computer. Go to the work with members screen; enter the search criteria for who you want to appear on the spreadsheet (Leave everything blank and select Members in good standing from the status list if all active members are wanted) and click the Export Excel link. The spreadsheet will either open in a new window, or the Open/Save File window will appear. The spreadsheet will include every last bit of information about the members included in it. Use Excel to edit out whatever is not needed for the report and then print.
How do I track local numbers for drawings, etc.?
To track additional information that there isn't already a field for on the member record, you would use a local field. To setup local fields, click Local Membership and select it from the list. A help document explaining how to setup and use local fields can be found by clicking Help -> Documentation.
Who can register for MMS?
Local Secretary, State Secretary, State President, State Membership Chairman, State Bulletin Editor, Grand Aerie Officers.
How do you register?
Send an e-mail to localsupport@foe.com with name, title, Aerie/Auxiliary number (local) or name, title & State (state level).
How does training happen?
The "Welcome Packet" is attached to the e-mail received containing the User ID and temporary password. It walks through getting to the sign on page and signing in/updating password. On the local level it also explains basics such as searching for members, editing them and adding new/re-enrolled members through batch entry.
How do I get support?
First suggestion would be to click Help and read the MMS FAQ and the various help documents found under Help->Documentation. Second would be the MMS Forum also found under Help. If all else fails, an e-mail to localsupport@foe.com.
On a local level, MMS helps secretaries report new/re-enrolled members, run rosters and other reports, edit member information, drop members, get labels and if they use Excel, they can export information into a spreadsheet to create custom reports.
On a state level access is for state secretary, president, and membership chairman and bulletin editor. They can only view information on members in their state and run reports. They can't add, change or drop members.
All users need Adobe Reader installed to view and print the reports. There is a link on the MMS home page to download it when signed in. Additionally, your pop-up blocker setting must be turned off when on https://mms.foe.com. Notice that not only does Internet Explorer have a pop up blocker, but Yahoo!, Google and other toolbars also have blockers that need turned off or set to allow.